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The federal student loan landscape continues to change, leaving many borrowers uncertain about their repayment options and what steps they should take next. Changes to repayment programs, servicing practices, regulations, and implementation timelines have made an already complicated system even more difficult to navigate. During periods of uncertainty, consumers often turn to organizations and professionals for help. That assistance can be valuable, but it also comes with an

For organizations providing financial education, counseling, debt-related services, or other forms of consumer assistance, compliance can no longer be viewed as a final legal review or a set of disclosures added at the end of a process. Effective compliance should be built into the entire consumer experience. That experience often begins well before a consumer signs an agreement. Marketing materials, advertisements, websites, and sales conversations all shape a consumer’s exp

Log into Student Debt Solutions to review your loan status, model repayment options, and see recommended next steps.