DebtHelper Grows their Student Loan Services with SDS

At DebtHelper, we have helped many thousands of consumers with their debt challenges for almost three decades. As a non-profit company, we provide education and counseling for our clients with debt, credit and housing challenges in addition to helping them find affordable housing. We pride ourselves in offering a comprehensive suite of education and guidance for our clients – we even make referrals to bankruptcy attorneys when a client’s financial situation warrants. One area that has been a big challenge for us is when clients have student loan debt. Prior to the pandemic, we offered student debt services but it was difficult to maintain the expert-trained counselors that were required to provide the student debt guidance that our clients required. So, coming out of the pandemic we needed to find a way to offer student debt services in another way. That’s when we discovered Student Debt Solutions (SDS). Because SDS has the student debt expert counseling built into their software, we are now able to simply and confidently add these services back to DebtHelper without needing to hire or train staff to become expert counselors. We are able to do a simple referral model where SDS provides the guidance and recommended solutions for our clients. We especially like that SDS allows our clients with student loan debt to get a comprehensive analysis and recommendations for debt reduction for no charge. So, SDS has turned out to be a “no-risk” solution for us to add student debt services. Now that we are comprehensive again, our clients are happier and we are seeing new clients because we promote that we can handle student loans debt issues. We also plan to use two of the latest SDS features to grow our business even more. SDS has a “Savings Tool” that allows our clients to find out how much they could save with their federal student loan payments with only 5 questions in under a minute – free! This helps our clients or our counselors quickly find out their potential savings and forgiveness eligibility. The other new tool that we are excited about is the Bankruptcy Attestation service (called BK Adversary) so we can help a client determine if they would be a good candidate for student debt discharge in Bankruptcy. We also work closely with many bankruptcy attorneys across the country so by adding this service for our clients, we can help them as well as increase our value to our bankruptcy attorney partners. Bottom line, SDS is helping us grow our business without the cost and complexity that used to be required. This is opening a new chapter for us in our comprehensive debt relief services to our clients. — Paul Donohue President & Founder Debthelper.com

Student Debt Solutions helps you easily deliver student loan services to your clients. Whether you're in debt management, bankruptcy law, HR benefits, nonprofit counseling, financial planning, or housing services, SDS provides a customizable, self-service solution that enhances your service offerings without the need for extensive in-house expertise. Book a personalized Demo with Student Debt Solutions today.